Knowledge Base

What is Workato

November 10, 2020

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As organizations accelerate digital transformation, integration and automation have moved from “nice to have” to mission-critical. SaaS sprawl, legacy systems, and rising expectations for speed have created a new challenge: how to automate across the enterprise without creating integration chaos. This is where platforms like Workato play a pivotal role.

What is Workato?

Workato is a cloud-based integration and automation platform (iPaaS) that enables organizations to connect applications, automate business processes, and orchestrate workflows across systems—without requiring heavy custom development. It’s designed to support both IT teams and business users through a low-code, recipe-driven approach.

At its core, Workato allows teams to build event-driven automations (“recipes”) that move data, trigger actions, and enforce business logic across SaaS applications, on-prem systems, and APIs. It supports thousands of prebuilt connectors and can integrate virtually any system through REST, SOAP, or custom APIs.

  • Application integrations
    • Connect tools like Quickbase, Salesforce, NetSuite, Workday, EPIC, ServiceNow, Slack, Jira, Odoo, Microsoft, AWS Cloud, Snowflake, etc.
  • Workflow automation
    • Automate approvals, handoffs, notifications, data syncs, invoices, payment processing, and exception handling.
  • Data orchestration
    • Move, transform, and enrich data across systems in real time or on a schedule.
  • Business process automation
    • Build multi-step, cross-system processes that involve logic, conditions, and governance

From an enterprise perspective, Workato emphasizes governance, security, and scalability. Features like role-based access control, centralized monitoring, error handling, versioning, and audit logs make it suitable for regulated environments. Advanced capabilities such as embedded integrations, reusable components, and conditional logic allow organizations to scale automation safely over time.

Workato turns the complexity of enterprise automation into a competitive advantage. By connecting your apps, orchestrating workflows, and automating repetitive tasks.

With recipe-driven automation, governance baked in, and the ability to scale across systems, Workato does not just streamline processes - Workato transforms the way your business works, making integration chaos a thing of the past.

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