Learn How to Use Workato Logger

Knowledge Base

Knowledge Base

Workato Knowledge Center

February 4, 2026

The Workato Logger is a built-in connector and feature within the Workato platform used for auditing, testing, and troubleshooting automation recipes. It allows users to insert specific log messages at various steps within a recipe's workflow to monitor data flow and execution in real-time.

PLEASE NOTE: The Workato Logging Service feature is included in specific pricing plans for direct customers. It is available to Embedded partners, but access to it for Embedded customers is controlled by the Embedded partner. It includes access to the Logs page and the Logger by Workato connector. Refer to your pricing plan and contract to learn more. Your environment role must include the Logs privilege to access this feature.

Workato Logger Features:

Think of Workato Logger as your recipe “black box"; core key benefits of using Workato logging service:

Custom Message Logging:
- You can insert "data pills" (variables) into a logger step to record specific values at any point in a recipe's workflow.
Troubleshooting and Debugging:
- By adding a Logger step, you can log the data pills (specific data points) at any stage of a recipe.
- This helps pinpoint exactly where an issue, error, or unexpected value occurs during the workflow, which is especially useful for complex processes or batch operations.
Centralized Logging Service:
- Log entries from the "Logger by Workato" connector can be sent to the centralized Workato Logging Service, providing a single location to store and search for events across multiple recipes in a workspace.
- Being able to have a centralized view allows you to analyze the different dependencies that are affecting records by analyzing the lifecycle of a record as it gets processed over time in multiple recipes and jobs.
Visibility into Batch Processes and Loops:
- A standard job report only shows the final execution of a step within a loop.
- The Logging Service, however, provides visibility into every iteration of looped steps, making it much easier to debug complex batch operations.
Log Levels Priority:
- Assign priority levels—INFO, WARN, or ERROR—to your messages to easily filter them later.

How to use Workato Logging Service

There are two parts to using Workato Logging service:

Creating the log: Send logs from different recipes and jobs to the centralized logging service
Viewing the log: View all your logs in a centralized view

1. Creating the Log

Creating the log involves sending logs from different recipes and jobs to the centralized logging service, and adding relevant log-level tags for different types of log entries e.g. errors vs job details.
To do so, turn on the Send to Workato log service toggle in your recipe editor and flag your message with a log level to easily find the right entry in the logs page.

2. Viewing the Log

After sending the logs to a centralize platform, you should be able to view them in a centralized view through our logs page.
In this view, you can filter entries by log level, recipe ID, job ID, and step number.
You can also text search across your log data. This allows you to search, audit, and troubleshoot different parts of your recipe.

Where to find the Workato Logs Page

The Workato Logs Page, specifically for the Workato Logging Service, is found by navigating to Tools > Logs in the main menu.

This central repository allows users to view, search, and filter log data from recipes; below are important key details regarding the accessing Workato Logging page:

Location: Tools > Logs in the Workato application.
User Role Requirements: Requires Environment admin or Admin roles, or specific Logs privileges.
Activity Audit: To view platform audit activity, go to Operations hub > Activity audit.
On-Premise Agents: Logs for on-prem agents are located in %SYSTEMROOT%\System32\LogFiles\Workato.
Functionality: Enables filtering by job ID, recipe ID, and timeframe, with data retained for a specific period.

Workato Data Centers

Each Workato data center is independent, so please ensure you select the correct regional log link (US, EU, JP, SG, AU, IL, or sandbox) if prompted so use the following links to open Workato Logging service for your region:

How to Audit and Troubleshoot Batch Processes Faster with Workato Logging

As mentioned above, Workato logging service makes it easier to troubleshoot and debug steps which are nested within a loop by providing visibility into each iteration of repeated steps in a batch process.

To Learn More about Workato Logging Service:

Workato has also created a great video that gives a step-by-step tutorial on how to use Workato logging service to access data from each record in a batch. To view the 3 min video, click HERE to be routed to Workato's YouTube tutorial page.
Workato has done an excellent job with breaking down the entire Logging Service process. Click here to read the full documentation on Workato logging service to learn more about the feature.
Alternatively, you can dive in-depth into this great Workato feature by watching Workato's Product Hour: Advanced operations with Workato Logging Service.