How to use Workato's Logging System

Workato

The Logger by Workato action allows users to record the output of other actions in a recipe. Learn how in this Knowledge base article about Workato Logging by Quandary Consulting Group

**Workato Logger is a built-in connector ****and is a pre-built feature within the Workato platform that is used for auditing, testing, and troubleshooting automation recipes. **

This feature allows users to insert specific log messages at various steps within a recipe's workflow to monitor data flow and execution in real-time.

**PLEASE NOTE: **The Workato Logging Service feature is included in specific pricing plans for direct customers. It is available to Embedded partners, but access to it for Embedded customers is controlled by the Embedded partner. It includes access to the Logs page and the Logger by Workato connector. Refer to your pricing plan and contract to learn more. Your environment role must include the Logs privilege to access this feature.

What are the Key Benefits of Using Workato's Logger Feature:

Think of Workato Logger as your recipe “black box"; core key benefits of using Workato logging service:

Custom Message Logging

You can insert "data pills" (variables) into a logger step to record specific values at any point in a recipe's workflow.

Troubleshooting and Debugging

By adding a Logger step, you can log the data pills (specific data points) at any stage of a recipe.

This helps pinpoint exactly where an issue, error, or unexpected value occurs during the workflow, which is especially useful for complex processes or batch operations.

Centralized Logging Service

Log entries from the "Logger by Workato" connector can be sent to the centralized Workato Logging Service, providing a single location to store and search for events across multiple recipes in a workspace.

Being able to have a centralized view allows you to analyze the different dependencies that are affecting records by analyzing the lifecycle of a record as it gets processed over time in multiple recipes and jobs.

Visibility into Batch Processes and Loops

A standard job report only shows the final execution of a step within a loop. Workato's Logging Service, however, provides visibility into every iteration of looped steps, making it much easier to debug complex batch operations.

Log Levels Priority

Assign priority levels—INFO, WARN, or ERROR—to your messages to easily filter them later.

How to use Workato Logging Service

There are two parts to using Workato Logging service:

  • **Creating the log: ** Send logs from different recipes and jobs to the centralized logging service

  • **Viewing the log: **View all your logs in a centralized view

PART 1: How to Create the Log in Workato

  • Creating the log involves sending logs from different recipes and jobs to the centralized logging service, and adding relevant log-level tags for different types of log entries e.g. errors vs job details.

  • To do so, turn on the Send to Workato log service** **toggle in your recipe editor and flag your message with a log level to easily find the right entry in the logs page.

Image: Sent to Workato Logging Services | Quandary Consulting Group

PART 2: How to View the Log in Workato

After sending the logs to a centralize platform, you should be able to view them in a centralized view through our logs page.

In this view, you can filter entries by log level, recipe ID, job ID, and step number.

You can also text search across your log data. This allows you to search, audit, and troubleshoot different parts of your recipe.

Image: Viewing the Workato Logging Page in Workato | Quandary Consulting Group

How to Find the Workato Logs Page in Workato

The Workato Logs Page, specifically for the Workato Logging Service, is found by navigating to Tools > Logs in the main menu.

This central repository allows users to view, search, and filter log data from recipes; below are important key details regarding the accessing Workato Logging page:

  • Location: Tools > Logs in the Workato application.

  • User Role Requirements: Requires Environment admin or Admin roles, or specific Logs privileges.

  • Activity Audit: To view platform audit activity, go to Operations hub > Activity audit.

  • On-Premise Agents: Logs for on-prem agents are located in %SYSTEMROOT%\System32\LogFiles\Workato.

  • Functionality: Enables filtering by job ID, recipe ID, and timeframe, with data retained for a specific period.

Image: Where to access the Workato Log Page in Workato | Quandary Consulting Group

Where does Workato Have Data Centers

Each Workato data center is independent, so please ensure you select the correct regional log link (US, EU, JP, SG, AU, IL, or sandbox) if prompted so use the following links to open Workato Logging service for your region:

US Data Center(opens new window)

EU Data Center(opens new window)

JP Data Center(opens new window)

SG Data Center(opens new window)

AU Data Center(opens new window)

IL Data Center(opens new window)

Developer sandbox(opens new window)

How to Audit and Troubleshoot Batch Processes Faster with Workato Logging

As mentioned above, Workato logging service makes it easier to troubleshoot and debug steps which are nested within a loop by providing visibility into each iteration of repeated steps in a batch process.

Additional Resources about Workato's Built-In Logging System

Workato has also created a great video that gives a step-by-step tutorial on how to use Workato logging service to access data from each record in a batch.

  • To view the 3 min video, visit: Workato's YouTube tutorial page.

Workato has done an excellent job with breaking down the entire Logging Service process.

  • Click here to read the full documentation on Workato logging service to learn more about the feature.

Alternatively, you can dive in-depth into this great Workato feature by watching Workato's Product Hour: Advanced operations with Workato Logging Service.

FAQs about Workato's Built-In Logging System

1. What is the Workato logging service and why is it important?

The Workato logging service is a built-in feature that captures and stores log data from automation recipes, allowing teams to monitor workflows, debug issues, and audit system behavior. It provides centralized visibility into recipe execution, helping identify errors, track data flow, and improve automation reliability.

2. What should you log in a Workato recipe?

You should log key data points that help diagnose issues and track execution, such as:

  • Input and output data (data pills)

  • Error messages and failure points

  • API responses and status codes

  • Key decision logic steps

Logging should focus on meaningful, contextual data rather than everything, as excessive logging can create noise and reduce performance.

3. How do you troubleshoot Workato recipes using logs?

To troubleshoot Workato recipes using logs:

  1. Use the Logs page to search by recipe ID, job ID, or** error level**

  2. Review log entries to trace data flow and identify failures

  3. Add logger steps at critical points to capture intermediate values

  4. Use error-level logs to quickly isolate issues

Logging provides visibility into each step of execution, especially in loops or complex workflows, making it easier to pinpoint where errors occur.

4. What are best practices for Workato logging?

Best practices for Workato logging include:

  • Use structured and consistent log messages

  • Log only relevant data to avoid noise and performance issues

  • Avoid logging sensitive information (e.g.,** PII, credentials**)

  • Use log levels (INFO, WARN, ERROR) strategically

  • Centralize logs for easier monitoring and analysis

Following these practices ensures logs are actionable, secure, and scalable for enterprise automation environments.

  • Author: John Orsak

  • Title: Senior Solution Delivery Manager | Workato

  • Email: jorsak@quandarycg.com

  • Date updated: 02/04/2026